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Entries in Recall (2)

Thursday
Apr252013

Petzl Recalls ZIGZAG

Petzl Action Plan
Petzl has decided to immediately recall all ZIGZAGs.
As a measure of precaution, we ask that you:
  • immediately stop using the ZIGZAG
  • return the ZIGZAG, with proof of purchase, to the Petzl distributor in your country (at our costs). 
You can then choose from the following options:
  • credit for other Petzl products (total equal to the retail price of the ZIGZAG + 30%)
  • a complete refund at the purchase price (including taxes and shipping)
Tuesday
Jun212011

Petzl Recalls GRIGRI 2

Petzl has discovered that exerting excessive force on the fully extended handle of the GRIGRI 2 can cause internal damage, such that the GRIGRI 2 handle may become stuck in the open position.

When the handle is stuck in this position the assisted braking function is disabled. A damaged GRIGRI 2 in this configuration will function similarly to a manual belay device (e.g. tube style device).

Read Petzl's announcement for more details.